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Cloud Import Service User Manual & Reference Guide
Cloud Import Service 

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Import to OVHcloud

Prerequisites

Before you can configure and submit your import plan, make sure to complete the following steps so that Lyve Import Service can securely access your specified OVHcloud container to import your data:

OVHcloud subscription—Set up an OVHcloud account.

OVH Public Cloud project—Set up a OVHcloud Public Cloud project. To learn more, see Creating your first OVHcloud Public Cloud project.

OVHcloud container—Set up a dedicated object container for your import. To learn more, see Object Storage - Creating a bucket.

OVHcloud Public Cloud instance—Set up an instance. To learn more, see Creating an instance.

IP address access—If configured by your organization, list Seagate’s IP address(es) as an allowed source. See IP Address Access.

Seagate authorizations—Seagate requires permissions to read, write, and list to your container to perform the import. Hash-based message authentication code (HMAC) keys using an Access Key and Secret Access Key are required to authenticate requests to your cloud resources. To generate the HMAC keys, select an existing user or create a new user to link to your container. Set Read and write access to your container for this user. Once the user has been created and added to your container, you will see the credentials.

To learn more, see Object Storage - Identity and access management.

Recommendations

Seagate strongly recommends the following best practices:

  • Create a container dedicated to your import plan.
  • Block all public access for your container.
  • Disable or delete the HMAC key after the import plan has ended.
 Important note on file sizes—In general, Seagate does not recommend importing individual files larger than 5TB. Please refer to your cloud provider’s file size limitations and best practices.

Configure your import plan

Add your cloud destination credentials and bucket information to configure your cloud import plan. 

  • All devices within a subscription must be imported to the same destination and region.
  • You will be required to enter and validate your bucket credentials.
  1. On your Home page, select a Lyve Mobile service subscription that includes a Cloud Import plan.

Alternatively, select the More icon in the 'Actions' column, and then select View Subscription.

  1. Select the link at the top of the page:

  1. Confirm the Cloud Destination and Region. Select Next.
  2. Add the Access Key and Secret Access Key for your cloud destination. Specify an existing container for the subscription. Select Validate Credentials.
 If the validation fails, check that the Access Key, Secret Access Key, and Container entered are accurate, and then revalidate.
  1. (Optional) Under 'Customized Path', provide the name of an existing folder or provide a folder name for Seagate to use to create a new folder for import. If you don’t provide a folder name, Seagate will create a folder based on the device serial number and date.
Each storage device in your import plan will have a designated folder in your container. The device’s serial number will be automatically appended to the folder name at the time of import.

  • Provide a name for Seagate to use to create the folder(s) in your container on your behalf. (Recommended)
  • If you leave this field blank, Seagate will create a folder(s) for your files and will use the device’s serial number as its name.
  • Alternatively, if you have an existing folder within your container that you would like to import your files to, provide the name of this folder.
  • Important—Make sure that your container policy does not block folder creation. If you are providing a name for a new folder to be created, ensure that the name follows the Naming Guidelines.
  1. To enable the checkbox, select the IP Address Access Guide link.
  2. Select the checkbox, and then select Submit.

Inviting another user to configure an import plan

If a different member of your Org needs to configure the import plan for a Lyve Mobile subscription, you can invite them to do so in Lyve Management Portal.

  • The person must be a member of the Org containing the Lyve Mobile subscription to which you want to add the import plan. See Manage Org members in the Lyve Management Portal User Manual.
  • The member must be given the Manage Import Plans permission. See Manage subscription members in the Lyve Management Portal User Manual.

Naming guidelines

Container naming guidelines:

  • Must be between 3 and 63 characters long.
  • Must begin and end with lower case alphanumeric characters (a to z and 0 to 9).
  • Must be unique within the same OVHcloud region.
  • May contain the following punctuation marks: . and - .
  • Must not contain multiple punctuation marks in a row ( .. or -. or .- or -- ).
  • Must not look like an IP address (for example, 192.168.1.1).

Best practices

See the following knowledge base article:

Troubleshooting

See the following knowledge base articles:

Cloud Import Service User Manual & Reference Guide

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