Seagate Lyve Services Privacy Statement

Seagate Technology LLC ("Seagate") treats all personal information in accordance with Seagate’s Privacy Statement. This section applies if you are using any of our Lyve offerings, including our Lyve Management Portal collectively ("Lyve Services"). Please remember that your use of our Lyve Services and our processing of this information is at all times subject to the applicable Terms and Conditions.

Information we collect

When you use any of our Lyve Services, we may collect the following information in addition to the Personal Information and Other Information described in Seagate's Privacy Statement:

Identifiers including registered username, name, email address, business address, phone number (including for two factor authentication (“2FA”), where required).

Commercial information including billing information, products or services purchased.

Technical Data including browser information, IP address, device information, usage data, date and time a device accesses our servers, amount of storage utilized, or statistical information.

We collect this information through your use of our Lyve Services and through the registration of a Lyve Services account. Please remember that Seagate may access information collected through the Lyve Management Portal and as necessary to perform our obligations under the Lyve Services, such as data recovery services, but does not have access to information you choose to store in our Lyve offerings.

Use and sharing of information

We process this information as necessary for account management, and to accomplish our business purposes and provide the relevant service you are using, including for testing and applying new product or system versions, patches, updates and upgrades. In addition to our standard uses of your information, we also use this information to provide functionality to the Lyve Services you are using, to personalize your experience with it, and to improve your overall experience with our applications, services, and offerings.

We provide a 2FA security feature, which is activated when accessing our Lyve Management Portal, either by way of a QR code or a verification code sent via text message. If you choose to opt-in for 2FA via text message, we will send the verification code to the phone number provided by you during the sign-up process. This verification process is necessary to confirm your identity every time you log in to our Lyve Management Portal.

Seagate and our partners and licensees may collect, use, and share information for purposes of providing you the nearest Seagate authorized service center locations. We only share your information with our affiliates and our third-party service providers, subject to appropriate contractual and technical arrangements.

As appropriate under the circumstances, we engage in these activities with your consent, for our legitimate business interests, to manage our contractual relationship with you and to comply with legal obligations.

Privacy rights

Please note that due to our role as a processor or service provider and our inability to access the information you choose to store in a Lyve Service, we are unable to process requests from your end users or customers.

You may be able disable or limit certain features in Lyve Services through the settings located in a particular Lyve Service or your account portal. You may also have certain rights over your personal information as more fully described in our Privacy Statement.

Contact us

If you have questions about this Privacy Statement, please contact our Data Protection Officer at  data.protection.officer@seagate.com or:

Seagate Technology LLC
Attn: Legal Department – Global Privacy
47488 Kato Road
Fremont, CA 94538
USA

If you live in Germany, you may contact our Data Protection Officer in Germany:

Dr. Sebastian Kraska
IITR GmbH
Marienplatz 2
80331 München
http://www.iitr.de

Last Update Date: September 1, 2022