Seagate Surveillance Manager User Manual

Seagate Surveillance Manager

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Regulatory Compliance
Seagate Surveillance Manager
Install Seagate Surveillance Manager
Seagate Surveillance Manager Licenses
Login
Views
Camera
- Video Quality
Recording
Settings
Back up / Delete video – desktop app
- Backup the system
  - Add a backup server
  - Backup or delete video
- Play backed up video
  - Using the playback application
  - Using Seagate Surveillance Manager
Video Verification
- Verification tool
  - Verification tool overview
  - Verify the image / video
PC System Requirements
Troubleshooting
- Video problems with Internet Explorer
- Cannot log In to Seagate Surveillance Manager using the correct username and password

Troubleshooting

Video problems with Internet Explorer

Video issues can occur with Internet Explorer if ActiveX is not installed or active.

Delete the folder NVSWebAll_2_2_0 at: C:\Users\Public\Documents
Launch Internet Explorer and log in to Seagate Surveillance Manager
Click the Live view / Playback button.
Follow the prompts to Install Active X.

Cannot log In to Seagate Surveillance Manager using the correct username and password

Antivirus software can interfere with Seagate Surveillance Manager. Confirm the antivirus software’s settings or turn it off.

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