Problem:
The BIOS and third-party utilities report S.M.A.R.T. errors even when the tests from the SeaTools diagnostic all pass.
Solution
- It is recommended that you backup your data.
- Use SeaTools to Low-Level format the drive and re-run tests.
Performing a Low-Level format on the drive will completely erase all data on the drive. Please backup data before performing a Low-Level format.
- If the BIOS or third-party utility still reports an error with S.M.A.R.T. after SeaTools tests have passed and you low-level formatted the drive then it is recommended that you replace the drive. For more information regarding warranty please visit the Warranty Services Page.