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Sharing Private Content

Confirm Seagate Access

Check your Personal Cloud's web board to confirm that the Seagate Access service is enabled.

  1. Go to Web Access and sign in with the email and password that were created for the initial Personal Cloud setup. You must be the owner with administrator rights to the Personal Cloud.
  2. Click the More menu and select Device Manager.
  3. Click Services.
  4. Enable Seagate Access.

Check Filebrowser app

Sign into your Personal Cloud to make certain that you have the latest version of the Filebrowser app.

  1. Go to Web Access and sign in with the email and password that were created for the initial Personal Cloud setup. You must be the owner with administrator rights to the Personal Cloud.
  2. Click the More menu and select App Manager.
  3. If the Filebrowser app is not installed, please install it. If Filebrowser is installed, confirm that it does not require an update.

Access for other users

Users who do not manage Personal Cloud must have a Remote Access account to view your shared content. See Remove Access for further details.

Seagate Access Account in Seagate Media

To view your Personal Cloud's private folder in Seagate Media, sign into your Seagate Access account.

  1. Open Seagate Media.
  2. Navigate to Settings > Remote Access.
  3. Sign in with your Seagate Access account.

Remote users who want to view the content you have shared with them can also sign into Seagate Media. They should use the Remote Access account that you created when inviting them to join your Personal Cloud.

Share private content via Filebrowser app

Important note: The Share private content feature allows the Personal Cloud owner to make private content available to anyone with Remote Access rights on that storage device.

  1. Go to Web Access and sign in with the email and password that were created for the initial Personal Cloud setup. You must have administrator rights to the Personal Cloud.
  2. Choose one or more private folders/files.
  3. Click Add to Seagate Media.

The selected items are now available to all users. To revert items from shared to private, select them and then click Remove from Seagate Media.