Appliance Management and IP Addressing

You can connect a PC directly to LInk's Appliance Management port for management purposes only. Potential reasons for connecting to the Appliance Management port:

• Your network uses fixed IP addresses.
• You are unable to access the Link web app on the local network.

Fixed IP addressing

If your network does not include a DHCP server, you must assign an IP address to Lyve Mobile Link's LAN ports (1-3). Make certain you have a token file that allows for signing in to Link before following the instructions below.

1. Connect your computer to the Appliance Management Port on Link via an Ethernet cable.
2. The IP address for Link is 172.31.255.1. Set your PC's IP address to 172.31.255.2 and Netmask 255.255.255.252 to communicate with Link.
3. Windows PC—Open a file browser and click Network. Click on the Link icon under Other Devices. The Link web app will launch in your default browser.
   Linux and Mac—Open a web browser and navigate to https://Link-SerialNumber.local, replacing SerialNumber with the 8-digit serial number found on the label on the bottom of Lyve Mobile Link.
4. Select the token file at the prompt.
5. On the Link web app Ports page, you can assign fixed IP addresses to Link's LAN ports (LAN1-3). Note that 172.31.255.[0-255] is reserved for internal Link usage and cannot be assigned to other devices on the network.
6. Disconnect the Ethernet cable when you have made all necessary changes.

Cannot access the Link web app

For troubleshooting purposes, you may need to connect directly to Lyve Mobile Link to determine if there is a problem with IP addressing or some other issue. Make certain that all hardware connections are correct before following the steps below. You must have the token file for Link to sign in to the Link web app.

1. Connect your computer to the Appliance Management Port on Link via an Ethernet cable.
2. The IP address for Link is 172.31.255.1. Set your PC's IP address to 172.31.255.2 and Netmask 255.255.255.252 to communicate with Link.
3. Windows PC—Open a file browser and click Network. Click on the Link icon under Other Devices. The Link web app will launch in your default browser.
   Linux and Mac—Open a web browser and navigate to https://Link-SerialNumber.local, replacing SerialNumber with the 8-digit serial number found on the label on the bottom of Lyve Mobile Link.
4. Select the token file at the prompt.
5. Review the Ports page for details regarding the IP address. If you are troubleshooting with the support team, you can download log files on the Settings page.
6. Disconnect the Ethernet cable when you are finished.