Tips for What to Do If Your Hard Drive Fails

iStock_000021975447_MediumYour hard drive is an incredible piece of technology. It’s a machine that keeps working, even when you aren’t. As creators and consumers, we put a lot of pressure on these devices and set a high bar for them to always be there when and where we need it. Yet just like any other piece of equipment, a hard drive may fail, or it might get damaged — and if it does, it can send you through a variation of the seven stages of grief (shock, denial, anger, bargaining, guilt, depression and acceptance).

140,000 hard drives fail every week.

However, a failed hard drive doesn’t necessarily mean that all of your content is gone forever — there is hope. If your hard drive stops working here are a couple things you can do right off the bat.

Get Your Data Back – Our Data Recovery Software is a quick, easy, do-it-yourself way to get your data back. If you’re unable to access it yourself, you can still send your drive in for In-Lab Data Recovery for our team of experts to take a closer look.

Get HelpSeagate Tech Support is on hand to help you in your time of need. They have a myriad of ways to contact including Twitter, Facebook and even YouTube where you can watch “Get Started” or “How To” videos to help you get the most out of your external hard drive.

Pro Tip – When contacting support, make sure to have your product name/model handy as well as your computer OS.

You can avoid ever having to recover lost data

Of course, if you keep a backup of all your stuff — a second copy on a separate hard drive — you probably won’t need to recover data from a damaged or dead drive in the first place.

Remember, if your important data is only on one internal or external hard drive — that drive is not a “backup.” So the best preventative measure you can take is to Backup Your Stuff onto a second hard drive. Your content is important, so you don’t want to risk it all on just one device.

And that’s one tip that’s easy to follow!



About the Author:

John Paulsen
John Paulsen is a "Data for Good" advocate, with more than 20 years in the data storage industry. He's helped launch many industry-firsts including HAMR technology, 10K-rpm and 15K-rpm hard drives, drives designed specifically for video and for gaming, Serial ATA drives, fluid dynamic HDD motors, 60TB SSDs, and MACH.2 multi-actuator technology.